Privacy Policy

This document outlines how Filix D.O.O., Brajkovići 29B, 52000 Pazin, Croatia, processes personal data in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

Scope of the Privacy Policy

This privacy policy applies to all personal data collected and processed by Filix through our website and communication channels.

Purpose and Basis for Processing

Filix collects and processes personal data solely for the purpose of responding to your queries or providing requested information. By submitting your personal data, you provide clear and unambiguous consent for its use for the stated purposes.

We process your personal data based on:

• Consent: When you explicitly agree to provide your data.

• Legitimate interest: To fulfill your inquiries or provide necessary information.

If you do not wish to share your personal data, Filix may not be able to respond to your queries.

Your Rights

You have the following rights regarding your personal data:

1. Right to access: You can request a copy of your personal data.

2. Right to rectification: You can ask to correct inaccurate or incomplete data.

3. Right to erasure (“Right to be forgotten”): You can request the deletion of your personal data.

4. Right to restrict processing: You can limit how your data is processed.

5. Right to data portability: You can request your data in a portable format.

6. Right to withdraw consent: You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

7. Right to lodge a complaint: If you believe your rights have been violated, you can file a complaint with a supervisory authority.

To exercise any of these rights, please contact us at info@filixlighting.com or via the address provided below.

Data Retention

Filix processes your personal data only as long as necessary to fulfill the purpose for which it was collected. Retention periods are determined by internal policies in compliance with legal requirements. Once the retention period expires, your data will be securely deleted or destroyed.

Data Sharing and Transfers

• Filix does not share your personal data with third parties unless required by law or explicitly consented to by you.

• Filix does not transfer your personal data to third countries or international organizations. However, some third-party cookies (e.g., Google Analytics) may process data outside the EU. In such cases, we ensure appropriate safeguards are in place.

Cookies Policy

What Are Cookies?

Cookies are small text files stored on your computer or mobile device when you visit a website. They help improve your browsing experience by remembering your preferences and actions, such as:

• Browser language

• Cookie consent preferences

How We Use Cookies

We use cookies to enhance functionality and analyze website usage. Some cookies are essential for website functionality, while others provide an improved user experience. Cookies may include:

• Essential cookies: Necessary for the website to function.

• Analytics cookies: To understand user behavior and improve services (e.g., Google Analytics).

• Preference cookies: To remember user settings like language.

Third-Party Cookies

Some services, such as Google Analytics and Google Maps, use third-party cookies to collect anonymized information for analytics and functionality purposes. These cookies are governed by the respective third-party privacy policies.

Managing Cookies

You can control and delete cookies through your browser settings:

• Block all cookies

• Delete existing cookies

• Set preferences to accept or reject cookies

Please note that blocking cookies may affect website functionality. For more information, visit www.aboutcookies.org.

Security Measures

Filix employs appropriate technical and organizational measures to ensure the security of your personal data and prevent unauthorized access, alteration, disclosure, or destruction.

Contact Information

For questions about this privacy policy or how your data is processed, please contact us at:

Email: info@filixlighting.com

Phone: +385 52 616 658

Address: Filix D.O.O., Brajkovići 29B, 52000 Pazin, Croatia